Shipping policy
Thank you for shopping with Brick Bicycle. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Shipping Destination
We currently ship orders within the United States only.
At this time, we do not offer international shipping.
Shipping Cost
We offer free standard shipping on all orders shipped within the United States.
There are no additional standard shipping charges unless otherwise stated during checkout.
Order Processing
Orders are processed during our regular business days.
Order Cut-Off Time: 2:00 PM (local time)
Handling Time: 2–5 business days (Monday through Friday)
Orders placed after the daily cut-off time, on weekends, or on holidays will begin processing on the next business day.
Estimated Delivery Time
After your order has been processed, the estimated transit time is:
Transit Time: 1–3 business days (Monday through Friday)
The total estimated delivery time is 3–8 business days from the date your order is placed.
Delivery estimates are provided for convenience and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available, so you can monitor your shipment's progress.
Shipping Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
Severe weather conditions
Carrier delays
High shipping volumes
Holidays
Other unforeseen events
We appreciate your patience if unexpected delays occur.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate before placing your order.
Brick Bicycle is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee changes once processing has begun.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us promptly.
We will work with the shipping carrier to investigate the issue and help determine an appropriate resolution.
Questions About Your Order
If you have any questions regarding shipping or your order status, please contact us.
Brick Bicycle
Email: contact.brick.bicycle@gmail.com
Phone: +1 (732) 785-5700
Mailing Address:
1753 NJ-88 West
Brick Township, NJ 08724
United States
Business Hours
Monday: Closed
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 PM – 4:00 PM